2 November, 2022
Gil residents hit with ‘Hi Mum’ scam
Police are warning the public to be cautious with any unsolicited contact via social media, in the high chance it is a scam.
Last month, a Gilgandra person was
contacted on WhatsApp, by a person
claiming to be a close relative. During
the exchange, a large amount of money
was transferred by the victim to a number
of accounts. It was later established
this was a ‘Hi Mum’ scam.
More than 1150 Australians fell victim
to the so-called ‘Hi Mum’ scam in
the first seven months of this year, with
total reported losses of $2.6 million,
according to the Australian Competition
and Consumer Commission (ACCC).
This scam has victims contacted -
most often through WhatsApp - by a
scammer posing as a family member or
“The scammer will claim they have
lost or damaged their phone and are making
contact from a new number,” said a
spokesperson from the ACCC.
“Then, once they have developed a
rapport with their target, the scammer
will ask for personal information such as
photos for their social media profile or
money to help urgently pay a bill, contractor
or replace the phone.”
ACCC deputy chair, Delia Rickard,
said that the high volume of reports of
‘Hi Mum’ scams is concerning, and
warns Australians to be very wary.
“Scammers will stop at nothing to get
your personal details or money and this
particular scam is designed to pull your
heartstrings,” said Ms Rickard.
“It’s important to stop and think if
you get a message, especially on
WhatsApp, because chances are it’s not
your family member or friend – it’s a
The ACCC is urging people who
receive suspicious messages from a number
they don’t recognise, to independently
verify the contact.
“If you’re contacted by someone
claiming to be your son, daughter, relative
or friend, start by calling them on the
number already stored in your phone to
confirm if it’s no longer in use. If they
pick up – you’ll know it’s a scam,” said
“If unable to make contact, you
should try a secondary contact method to
verify who you’re speaking to.
“If you still can’t contact your family
member or friend, consider asking a personal
question a scammer couldn’t know
the answer to, so you know the person
you are speaking to is who they say they
“Above all, never send money without being absolutely sure who you are sending it to.”